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Privacy Policy

Effective Date: MAY 2024

 

Welcome to Marketing Oak, your trusted partner in digital marketing. Protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting messages in our online forums or entering competitions, contests, or giveaways), or otherwise contact us.

  • Name: To personalize your experience and communicate with you effectively.
  • Email address: To send you updates, marketing communications, and respond to your inquiries.
  • Phone number: To contact you regarding your account or transactions.
  • Billing and shipping address: To process transactions and deliver purchased products.
  • Payment information: To facilitate payments for our services. We use secure payment processors to handle payment transactions.

 

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services: Ensure our services function correctly and deliver the features you expect.
  • Improve, personalize, and expand our website: Tailor the user experience to your preferences and interests.
  • Understand and analyze how you use our website: Gain insights into user behavior to enhance our offerings.
  • Develop new products, services, features, and functionality: Innovate and introduce new solutions to meet your needs.
  • Communicate with you: Keep you informed about updates, respond to your inquiries, and provide customer support.
  • Process your transactions and manage your orders: Ensure smooth and secure payment processing and order fulfillment.
  • Send you marketing and promotional materials: Inform you about our latest offers, services, and events.
  • Prevent fraud and enhance security: Protect our users and systems from fraudulent activities and security threats.

 

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We employ third-party companies and individuals to facilitate our services, perform service-related tasks, and assist us in analyzing how our services are used. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If Marketing Oak is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) to comply with legal obligations or to protect the rights, property, or safety of Marketing Oak, our users, or others.

 

4. Security of Your Information

The security of your information is important to us. We implement a variety of administrative, technical, and physical security measures to help protect your personal information. These measures include, but are not limited to:

  • Encryption: Using secure socket layer (SSL) technology to encrypt sensitive information transmitted online.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular audits and assessments of our security practices to identify and mitigate risks.
  • Secure Data Storage: Storing personal information in secure environments protected by firewalls and other security technologies.

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data. We may charge a small fee for this service.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.

 

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to such websites, and we are not responsible for the content or privacy practices of those websites. We strongly advise you to review the privacy policy of every site you visit.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of our website. They enable you to navigate the site and use its features.
  • Performance Cookies: Collect information about how visitors use our website, helping us understand how users interact with our site and where improvements are needed.
  • Functionality Cookies: Remember choices you make and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: Used to deliver advertisements relevant to you and your interests.

 

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thank you for trusting Marketing Oak with your digital marketing needs. We are committed to protecting your privacy and ensuring the security of your personal information.

Your Growth is Our Success

Address

South Africa – Byls Bridge Office Park  Centurion, 0157

United Kingdom – 1 Kingdom St, London W2 6BD

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